NHTSA Complaint #11051627 — 2000 FORD EXPEDITION

VEHICLE SPEED CONTROL issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11051627
Vehicle	2000 FORD EXPEDITION
Component	VEHICLE SPEED CONTROL
Date of Incident	November 22, 2017
Date Filed	November 30, 2017
Mileage	193,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE OWNED A 2000 FORD EXPEDITION FOR APPROX. 3 YRS. AND ON NOV. 22, 2017 WHILE MY VEHICLE WAS SITTING IN THE PARKING LOT AT MY WORK(APPROX. 3HRS) IT DECIDED TO LIGHT ITSELF ON FIRE! I LATER FOUND OUT THAT THERE HAD BEEN A RECALL ON THE SPEED CONTROL DEACTIVATION SWITCH. I HAVE NEVER BEEN NOTIFIED OF THIS RECALL AND AM EXTREMELY ANGRY AS I HAVE PUT OVER $10,000 WORTH OF UPGRADES TO THE VEHICLE. HAD I BEEN NOTIFIED OF THIS RECALL I WOULD HAVE TAKEN CARE OF IT IMMEDIATELY. THE RECALL NUMBER IS 05V017000 AND FORD RECALL NUMBER IS 05S28. I HAVE CONTACTED FORD ABOUT THIS AND HAVE NOT HAD ANY RESPONSE. BEFORE I CONTACT AN ATTORNEY I WOULD LIKE TO KNOW IF THERE IS ANYTHING THE NHTSA CAN DO TO HELP? THANK YOU FOR YOUR TIME.

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