NHTSA Complaint #11051621 — 2013 TOYOTA TUNDRA STEERING

Complaint Details

ODI Number	11051621
Vehicle	2013 TOYOTA TUNDRA
Component	STEERING
Date of Incident	November 30, 2017
Date Filed	November 30, 2017
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I TOOK MY 2013 TOYOTA TUNDRA IN FOR A ROUTINE 55,000 MILE SERVICE AND THEY INFORMED ME THAT THE STEERING RACK IS FILLING WITH FLUID AND I COULD HAVE IT SIEZE UP ON ME WHILE DRIVING. I PURCHASED ALL WARRANTIES GOOD UNTIL 2020 BUT THEY FEEL THIS DESIGN FLAW SHOULD BE COVERED BY ME THE CONSUMER. I WAS QUOTED $3000.00+ FOR THE REPAIR. I BOUGHT THIS TRUCK AFTER PUTTING 100,000+ ON 2006 TUNDRA WITH NOTHING CLOSE TO THIS IS REPAIRS. WHAT IS GOING ON? THE STEERING CAN SIEZE UP, AND THIS ISN'T A RECALL? WHY WOULD I BUY ANOTHER TOYOTA? HOW DO THEY JUSTIFY LETTING THIS LEVEL OF A SAFETY ISSUE TO JUST DRIVE OUT OF THE DEALERSHIP AND SAY IT'S YOUR PROBLEM?

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