NHTSA Complaint #11051395 — 2005 MAZDA RX-8

HELLO. HOW ARE YOU? I HOPE EVERYTHING IS GOING WELL FOR YOU. I AM AN OWNER OF 2005 MAZDA RX8. I WAS A FACULTY OF ONE UNIVERSITY AT TEXAS BY 2016. HOWEVER, I LEFT USA LAST FALL AND CURRENTLY SETTLED DOWN IN KOREA. I ALSO TOOK MY CAR (2005 MAZDA RX8) FROM USA TO KOREA. IN TERMS OF SAFETY RECALL NOTICES, I ASKED MAZDA USA TO SOLVE TWO SAFETY RECALL ISSUES (MAZDA RECALL #: 1017E—FUEL TANK LEAK AS WELL AS 9416E—TAKATA RECALL) FOR MY CAR. UNFORTUNATELY, THERE ARE NO MAZDA DEALER SHOPS IN KOREA, SO I ASKED TO MAZDA USA TO SEND THE PARTS VIA THE MAIL TO REPLACE BAD PARTS FOR MY CAR. HOWEVER, THEY REJECTED MY REQUESTS AND THEY SAID ONLY MAZDA (CERTIFIED) MECHANIC SHOULD COMPLETE THE REPAIRS. I AM WONDERING IF I CAN SOLVE THESE SERIOUS SAFETY RECALL ISSUES. AM I NOT A CUSTOMER OF MAZDA BECAUSE IM NOT STAYING IN THE US ANYMORE? SHOULD I JUST WAIT AND SEE MY CAR RESULTS IN FIRE AND SERIOUS DAMAGE FROM TAKATA AIRBAG? VIRTUALLY, MY MAZDA RX8 HAS CURRENTLY FUEL TANK LEAKING ISSUE (PLEASE SEE THE ATTACHED PHOTO). I REALIZE THAT MY REQUEST MAY BE AN IMPOSITION GIVEN YOUR OTHER COMMITMENTS, BUT I WOULD APPRECIATE IT VERY MUCH IF YOU CAN HELP ME SOLVE THESE TWO SAFETY RECALL ISSUES. ALTHOUGH IM NOT STAYING IN THE US ANYMORE, I STILL BELIEVE IM A CUSTOMER OF MAZDA. IF YOU NEED MORE INFORMATION, I WOULD BE GLAD TO PROVIDE MORE INFORMATION (E.G., MY AUTO INSURANCE RECORDS IN THE US, ETC.). IM LOOKING FORWARD TO GETTING YOUR ATTENTION. THANK YOU SO MUCH.