NHTSA Complaint #11051337 — 2017 CHEVROLET SUBURBAN

WE WERE IN MOTION AND THE CAR SUDDENLY DIED COMPLETELY. WE WERE LATER TO LEARN THAT THE BODY CONTROL MODULE (BCM) HAD SHORTED OUT. WE LEASED THE CAR BRAND NEW AND HAD ONLY HAD IT FOR THREE MONTHS WHEN THIS OCCURRED. THANKFULLY WE WERE NOT IN A BUSY ROAD WHEN IT HAPPENED, OTHERWISE WE COULD HAVE BEEN KILLED. ON TOP OF THIS, THE CHEVROLET DEALERSHIP TO WHERE THE VEHICLE WAS TOWED TOLD US THAT IT WAS NOT COVERED UNDER WARRANTY AND REQUIRED US TO PAY TO REPLACE THE BCM (INITIALLY THEY QUOTED AROUND $700, BUT THEN AFTER WE COMPLAINED, THEY SAID THEY'LL "SPLIT IT WITH US" AND REDUCED IT TO AROUND $350).