NHTSA Complaint #11051101 — 2009 NISSAN VERSA

I HAVE 2 PROBLEMS. THE FIRST IS NISSAN CLAIMS TO NOT SUPPORT RECALLS ON MY VEHICLE BECAUSE IT HAS A SALVAGE TITLE. THE SECOND IS THAT I WAS NOT INFORMED OF A RECALL ON THIS VEHICLE FOR OVER 2 YEARS. IN 2015 I HAD A FRONT SUSPENSION COIL SPRING FRACTURE. I THOUGHT THIS WAS UNUSUAL AND WENT TO THE LOCAL DEALER AND BOUGHT AN OEM REPLACEMENT COIL AND REPLACED THE BROKEN SPRING MYSELF. IN 2017 BOTH OTHER COIL SPRING FAILED AS WELL AS THE REPLACEMENT I HAD BOUGHT FROM THE DEALER IN 2015. AT THIS POINT I RESEARCHED THE PROBLEM ON THE INTERNET AND DISCOVERED THE RECALL ON THIS PART. I REPLACED THE FAILED SPRINGS WITH AFTERMARKET PARTS TO GET THE CAR BACK ON THE ROAD. I THEN SUBMITTED PAPERWORK TO NISSAN FOR REIMBURSEMENT OF THE REPLACEMENT PARTS. I WAS JUST INFORMED BY NISSAN THAT THEY WILL REIMBURSE ME FOR THE COST BECAUSE I HAVE A SALVAGE TITLE. I AM NOT AWARE THAT A SALVAGE TITLE REMOVES THE MANUFACTURER FROM THE RESPONSIBILITY FOR REPLACEMENT PARTS. MY OTHER CONCERN IS THAT I WAS NOT INFORMED ABOUT THE RECALL IN A TIMELY MANNER. I DID NOT FIND OUT ABOUT THIS RECALL UNTIL THE SPRINGS BROKE. I STILL HAVE THE LAST TWO SPRINGS THAT BROKE IN MY GARAGE. I ALSO HAVE PICTURES SHOWING THAT THE LAST SPRING NEARLY PUNCTURED ONE OF THE WHEELS WHEN IT BROKE. I HAVE CORRESPONDENCE FROM ALECE AT NISSAN THAT I CAN PROVIDE DOCUMENTING THAT NISSAN WILL NOT SUPPORT RECALLS ON THIS VEHICLE BECAUSE IT HAS A SALVAGE TITLE. I CAN PROVIDE THESE EMAILS IF THEY ARE DESIRED.