NHTSA Complaint #11048426 — 2015 SCION IQ

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11048426
Vehicle 2015 SCION IQ
Component AIR BAGS
Date of Incident
Date Filed
Mileage 6,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GU

Consumer Description

I PURCHASED THE VEHICLE ON 10-24-17 FROM A PRIVATE PARTY WHO PURCHASED IT FROM THE TOYOTA DEALER, AK TOYOTA, GUAM. UPON BRINGING THE VEHICLE HOME I TRY TO FILL THE WINDSHIELD WASHER RESERVOIR BUT THE FLUID LEAKS STRAIGHT DOWN UNDER THE VEHICLE. I CALLED THE DEALER AND WAS TOLD THE REPAIR WOULD BE UNDER WARRANTY SINCE THE VEHICLE IS UNDER 3 YEAR'S OLD. WHEN THE REPAIR DIAGNOSIS WAS PRESENTED TO ME IT WAS A SURPRISE THAT THE LEAK IN THE WASHER RESERVOIR WAS CAUSED BY A PRIOR ACCIDENT AND THEREFORE THE REPAIR WILL NOT BE COVERED BY THE VEHICLE WARRANTY. THE ACCIDENT WAS NOT DISCLOSED BY THE DEALER WHEN IT WAS SOLD ACCORDING TO THE PERSON I BOUGHT THE VEHICLE FROM. I WAS ABLE TO PHOTOGRAPH THE PAPER WORK ON THE REPAIR WORK ON THE ACCIDENT (ATTACHED), IT IS QUITE EXTENSIVE. HOOD, BUMPER, RADIATOR AND SUPPORT, ETC WERE REPLACED. BASE ON THE DAMAGED IT WOULD BE EXPECTED THAT THE AIRBAGS WOULD HAVE DEPLOYED. I ASKED THE DEALER IF REPAIRS WERE MADE ON THE AIRBAG SYSTEM. THE DEALER'S ANSWER WAS "IF IT IS NOT ON THE LIST AIRBAG WAS NOT REPAIRED". MY CONCERN IS WITH THE AMOUNT OF DAMAGE REPAIRED THE AIRBAGS SHOULD HAVE DEPLOYED. IF THE AIRBAG DID NOT DEPLOY IT IS CONCEIVABLE THE AIRBAG SYSTEM IS NOT WORKING PROPERLY. PLEASE ADVICE WHAT CAN BE DONE TO HAVE AN ASSURANCE THE AIRBAG SYSTEM IS WORKING. THIS VEHICLE IS VERY SMALL, ONLY 2100 LBS, PROBABLY THE SMALLEST ON THE MARKET AND THE AIRBAGS MUST BE WORKING. *TT
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