NHTSA Complaint #11048391 — 2016 TOYOTA PRIUS VISIBILITY/WIPER

Complaint Details

ODI Number	11048391
Vehicle	2016 TOYOTA PRIUS
Component	VISIBILITY/WIPER
Date of Incident	September 24, 2017
Date Filed	November 25, 2017
Mileage	34,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

VEHICLE WAS STATIONARY SITTING IN DRIVEWAY. FIRST CRACK STARTED AND CONTINUES TO SPREAD. SECOND CRACK STARTED 3 WEEKS AFTER THE FIRST. WINDSHIELD REPLACEMENT SUPPOSEDLY ON BACKORDER. THE CAR IS TYPICALLY PARKED IN A PARKING GARAGE DURING THE WORKWEEK AND EITHER IN MY DRIVEWAY OR GARAGE. THE CAR IS NOT EVEN 2 YEARS OLD. TO REPLACE WINDSHIELD ALSO MEANS HAVING TO RECALIBRATE FOR SIDE AND BACK UP MIRRORS TO FUNCTION PROPERLY WHICH IS JUST AS COSTLY AS HAVING TO PAY FOR THE WINDSHIELD.

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