NHTSA Complaint #11047822 — 2009 FORD EXPLORER

TL* THE CONTACT OWNS A 2009 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.