NHTSA Complaint #11047141 — 2007 MINI COOPER CONVERTIBLE AIR BAGS

Complaint Details

ODI Number	11047141
Vehicle	2007 MINI COOPER CONVERTIBLE
Component	AIR BAGS
Date of Incident	October 27, 2017
Date Filed	November 18, 2017
Mileage	44,444 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

I SCHEDULED 2 APPOINTMENTS WITH BRIAN HARRIS MINI. THEY HAD MY VEHICLE FOR AROUND 8 HOURS AND BOTH TIMES THE REPLACEMENT PART WAS BROKEN. NOW ALL OF MY AIRBAG LIGHTS ARE ON AND I DON'T EVEN KNOW IF THE DRIVER AIRBAG IS FUNCTIONING. THEY SAID THEY WOULD CALL ME AS SOON AS ANOTHER PART CAME IN AND COME PICK UP MY VEHICLE SO I DIDN'T HAVE TO MAKE ARRANGEMENTS TO LEAVE IT THERE. I HAVE NOT HEARD BACK FROM THEM IN 2 WEEKS. I EVEN CONTACTED MINIUSA ABOUT THIS.

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