NHTSA Complaint #11047079 — 2008 BUICK ENCLAVE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11047079
Vehicle 2008 BUICK ENCLAVE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 138,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THE SUNROOF ON THIS VEHICLE WAS MANUFACTURED DEFECTIVELY, THERE HAS BEEN MANY PEOPLE ONLINE WHO HAVE A 2008 BUICK ENCLAVE AND HAVE HAD LEAKS TO THEIR VEHICLE. I HAVE CONTACTED GM BUICK WHEN I FIRST PURCHASED THE CAR USED AND ADVISED THEM THAT THE SUN ROOF WAS LEAKING, AND THEY DIRECTED ME TO GO TO THEIR DEALERSHIP, WHICH I DID AND THEY CLEANED OUT THE HOSES, BUT UNFORTUNATELY THAT DID NOT REPAIR THE ISSUE, UNBEKNOWNST TO ME THE VEHICLE WAS STILL LEAKING FROM INSIDE AND LEAK INTO THE COMPUTER SYSTEM CAUSING MY CAR TO MALFUNCTION THE COMPUTER SYSTEM IS AMASS, COSTING ME $1,300 TO REPAIR, DUE TO THE AIRBAG MODULE MALFUNCTIONING WHICH COULD HAVE CAUSED ACCIDENT AND CAUSE ME TO LOSE MY LIFE WHILE DRIVING. THIS IS A VERY SERIOUS ISSUE AND NEEDS IMMEDIATE ATTENTION, I AM ASKING THAT YOU WOULD BE HELD LIABLE FOR THIS ISSUE AND TO REPAIR ANY OTHER VEHICLES ON THE ROAD WITH THE SUNROOF LEAK FOR 2008 MODELS, I'M ASKING TO BE REIMBURSED FOR WHAT I'VE ALREADY PAID, BUICK IS ADVISING ME THAT THEY WILL NOT REIMBURSE ME AND THAT THIS IS NOT A RECALLED ITEM, BUT TO CONTACT YOU ALL TO REPORT IT SO THAT WAY IT COULD BE DOCUMENTED. I CAN BE CONTACTED AT AREA CODE [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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