NHTSA Complaint #11046868 — 2013 LINCOLN MKX

EXHAUST LEAK IN CABIN. I PURCHASED THE 2013 MKX IN APRIL 2017, SOON AFTER I BEGAN NOTICING AN EXHAUST SMELL IN THE CAR SHORTLY AFTER FAST ACCELERATION. I BROUGHT THE VEHICLE INTO THE FORD DEALERSHIP WHERE I PURCHASED IT IN JUNE AND JULY, WHO SEALED AND RESEALED THE BUMPER WHICH HAD NO IMPROVEMENT AND THEN BY DIRECTION FROM LINCOLN CORPORATE TOOK THE VEHICLE TO TWO OTHER DEALERSHIPS WHO REPEATED THE ORIGINAL REPAIRS AND HAVE YET TO FIX THE PROBLEM. LINCOLN OFFERED ME AN X PLAN DISCOUNT TO PURCHASE A NEW FORD OR LINCOLN MODEL BUT STATED THAT AT THIS POINT THEY DO NOT HAVE ANY ADDITIONAL REPAIRS FOR THIS ISSUE. THE VEHICLE CAN NOT BE DRIVEN FOR LONG DISTANCES WITHOUT PASSENGERS AND THE DRIVER EXPERIENCING HEADACHES, BURNING EYES, NAUSEA, AND DISORIENTATION. THE SMELL IS NOTICEABLE DURING HARD ACCELARATION, HOWEVER, SYMPTOMS DEVELOP WITHIN THIRTY MINUTES OF DRIVING WITH THE A.C. ON AND OFF CAUSING ME TO BELIEVE FUMES ARE ENTERING THE CABIN DURING ALL DRIVING CONDITIONS BUT ONLY NOTICE THE ODOR DURING HARD ACCELERATION. IS THERE ANYTHING THAT CAN BE DONE TO CORRECT THE ISSUE AS LINCOLN AS WELL AS THE SEVERAL DEALERSHIPS STATED THERE IS NO FIX BUT THEIR ENGINEERS ARE LOOKING INTO IT. IN THE MEANTIME I CAN'T SAFELY DRIVE THE CAR FOR ANY LENGTH OF TIME AND I CAN'T AFFORD A NEW LINCOLN OR FORD EVEN WITH THE OFFERED DISCOUNT.