NHTSA Complaint #11046488 — 2011 DODGE RAM 1500

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11046488
Vehicle	2011 DODGE RAM 1500
Component	STRUCTURE:BODY
Date of Incident	November 14, 2017
Date Filed	November 16, 2017
Mileage	151,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

PASSENGER SIDE FACTORY INSTALLED "DODGE" STEP BAR FELL OFF THE TRUCK AS MY 90LBS. DAUGHTER STEPPED IN. AS HER & THE STEP BAR WENT CRASHING TO THE GROUND SHE BANGED HER ELBOW REALLY HARD ON THE DOOR LATCH STRIKER. COMPONENT IS HELD TO THE INNER ROCKER PANEL OF THE TRUCKS CAB WITH 6 EXPANDING RIVET NUTS THAT HAVE VERY LITTLE SURFACE CONTACT AREA. IT APPEARS THAT THE STEEL OF THE INNER ROCKER HAS FATIGUED OVER TIME & CRACKED. THE CRACKS ALLOWED THE METAL TO CONICALLY DEFORM TO THE POINT WHERE THE RIVET NUTS WERE ABLE TO POP OUT OF THE BODY. THIS COULD HAVE BEEN MUCH WORSE IF IT HAD BEEN AN ELDERLY PERSON ON THE STEP BAR INSTEAD OF A RESILIENT MIDDLE SCHOOL YOUNGSTER.

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