NHTSA Complaint #11046426 β€” 2011 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11046426
Vehicle 2011 FORD F-150
Component STEERING
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I HAVE A 2011 F150 WITH 65K MILES. I NOTICED EXTRA PLAY IN THE STEERING AT JUST UNDER 60K MILES. I HAD POWER STEERING MODULE RECALIBRATED. I THOUGHT THIS FIXED THE PROBLEM. APPROX 3MOS LATER I AM HAVING THE SAME ISSUE. LOSS OF CONTROL AT HIGH SPEEDS AND CORNERS. I HAD ALIGNMENT DONE TODAY WHICH DID NOT FIX THE PROBLEM. DEALERSHIP SAID I NEEDED A $1600 STEERING GEAR REPLACED. THEY COULDNT TELL ME WHY THIS WOULD FAIL WITH LOW MILES UNLESS IT WAS A FAULTY PART. AFTER RESEARCHING CONSUMER COMPLAINTS ONLINE IT LOOKS LIKE THERE ARE MANY COMPLAINTS ABOUT ACCIDENTS ON LOW MILE F150S OF THIS YEAR DUE TO STEERING FAILURE. WHEN I ASKED IF THE VEHICLE WAS SAFE TO DRIVE IF I COULD NOT GET THIS PART RIGHT AWAY, ($1600) THEY SAID THAT IT IS NOT UNHEARD OF FOR THE STEERING TO FAIL. THEY COULD NOT TELL ME WHY A RECALL FOR SAFETY HAS NOT BEEN DONE.

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