NHTSA Complaint #11046324 — 2017 NISSAN PATHFINDER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11046324
Vehicle	2017 NISSAN PATHFINDER
Component	UNKNOWN OR OTHER
Date of Incident	May 16, 2017
Date Filed	November 15, 2017
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE BACK UP CAMERA WILL GET STUCK WHILE IN DRIVE. YOU CAN BE DRIVING DOWN THE ROAD AND SEE THE ROAD BEHIND YOU MOVING. THE SCREEN ALSO HAS A LOT OF DISTORTION ON IT AT TIMES MAKING IT HARD TO SEE OBJECTS BEHIND YOU. THEY PURPOSE OF A BACK UP CAMERA IS SAFETY. IT IS NOT SAFE TO HAVE A LARGE MOVING SCREEN IN YOUR CAR WHILE YOU ARE TRYING TO DRIVE & LINES & OTHER DISTORTION COULD MAKE OBJECTS (SUCH AS CHILDREN) HARD TO SEE. THE BACK UP CAMERA OCCURS WHEN MOVING AND IN PARK. THE DISTORTION WILL OCCUR WHILE YOU ARE IN REVERSE MOVING OR NOT MOVING. ALL OF THESE THINGS OCCUR INTERMITTENTLY. I HAVE AN EMAIL FROM NISSAN SAYING THEY HAVE NO FIX FOR THIS PROBLEM AND THEY ARE REFUSING TO TAKE THE CAR BACK. THEY DON'T SEE HOW THIS COULD POSSIBLY BE A SAFETY HAZARD (YES, THEY HAVE ACTUALLY TOLD ME THIS). ALSO, EVEN THOUGH I HAVE VIDEO DOCUMENTATION SHOWING THESE EVENTS THEY REFUSE TO FIX IT BECAUSE THEY HAVE NOT BEEN ABLE TO DUPLICATE IT. I DON'T WANT SOMEONE GETTING KILLED BECAUSE OF THIS!

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