NHTSA Complaint #11045781 — 2002 FORD EXPLORER SPORT UNKNOWN OR OTHER

Complaint Details

ODI Number	11045781
Vehicle	2002 FORD EXPLORER SPORT
Component	UNKNOWN OR OTHER
Date of Incident	August 20, 2004
Date Filed	November 13, 2017
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

REAR WINDOW HINGES FAILED ON ONE SIDE OF THE VEHICLE REQUIRING BOTH HINGES THAT HOLDS THE REAR WINDOW GLASS IN PLACE TO BE REPLACED. DEALER WAS ABLE TO REPAIR HINGES BUT THE REAR WINDOW IS NOW UNABLE TO BE OPENED DUE TO LATCH BEING DAMAGED BY HINGES AND DEALER INFORMED ME THAT THEY COULD NOT FIX THE LATCH THAT WAS ATTACHED TO THE REAR WINDOW. THEY REFERRED ME TO A GLASS REPAIR SHOP TO DO THE REPAIR.

Related Complaints for the 2002 FORD EXPLORER SPORT

Other UNKNOWN OR OTHER Complaints

#11675907 — July 24, 2025 — Suspenion and or traction was and the electrical system didnt work good

#11033157 — October 12, 2017 — I WENT TO OPEN MY BACK WINDOW AND IT BROKE I HAVE HAD MANY OTHER PROBLEMS WITH MY SUV I WAS PARKED IN A PARKING LOT

Recent Complaints for the 2002 FORD EXPLORER SPORT

#11675907 — ELECTRICAL SYSTEM — July 24, 2025 — Suspenion and or traction was and the electrical system didnt work good

#11675907 — SUSPENSION — July 24, 2025 — Suspenion and or traction was and the electrical system didnt work good

#10969663 — STRUCTURE:BODY — March 31, 2017 — REAR WINDOW EXPLODED OVERNIGHT WHILE PARKED IN DRIVEWAY. WE LIVE IN SOUTHERN CA AND IT WAS A RARE COLD NIGHT WITH LO...

#10959161 — STRUCTURE:BODY — March 7, 2017 — BODY MOUNTS HAVE DETERIORATED , MECHANICS I HAVE HAD LOOK AT THIS SAID , SHOULD NEVER HAPPEN , IS UNSAFE AND THEY SEE...

#10950363 — STRUCTURE:BODY — February 8, 2017 — FORD EXPLORER CRACKED READ PANEL