NHTSA Complaint #11045608 — 2015 HONDA CR-V

MARCH 2017 CAR PARKED IN DRIVEWAY. WHEN STARTED POWER STEERING LIGHT ON. CALLED DEALERSHIP AND CAR WAS TOWED TO DEALERSHIP. WHEN REPAIR WAS COMPLETE, COST WAS $250.00 AND CHARGED TO US. NOT COVERED UNDER WARRANTY DUE TO "RODENT" DAMAGE. OCTOBER 31, 2017 EXACT SAME ISSUE; HOWEVER, CAR PULLED UP ON RAMPS AT HOME AND REPAIR TO WIRING WAS DONE WITH ELECTRICAL TAPE. PHOTOS TAKE AND DEALERSHIP WAS NOTIFIED. DEALERSHIP SUGGESTED CAR BE DRIVEN 6+ MILES TO THEM FOR REPAIR, AGAIN. IT WAS AGREED THAT ELECTRICAL TAPE WAS INSUFFICIENT FOR REPAIR. TOW TRUCK WAS CALLED AND REPAIR WAS DONE. HAPPENED UPON INFORMATION THAT HONDA USED A "SOY BASED" COATING ON WIRING ON THIS YEAR OF VEHICLE. ALSO, RODENT PROOF TAPE IS AVAILABLE. WAS NOT NOTIFIED OF THIS BY DEALERSHIP NOR, WAS IT OFFERED.