NHTSA Complaint #11045286 — 2011 CHRYSLER 300C

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11045286
Vehicle 2011 CHRYSLER 300C
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

AFTER FILLING TANK WITH FUEL, CAR SMELLS FROM FUEL. FUEL VAPOR COMES OUT AC VENTS, FILLS CABIN. VERY BAD AFTER SITTING PARKED. ODOR FADES AND STOPS WHEN FUEL LEVEL REACHES ABOUT 7/8 OF A TANK. TOOK IT TO MECHANIC AND MECHANIC SAYS HE FOUND FUEL ON TOP OF STARBOARD FUEL PUMP. FUEL PUMP MOUNTING BRACKET HAS HAIRLINE CRACKS IN IT. NEEDS COMPLETE REPLACEMENT. THIS SAME PROBLEM AND ONE RELATED TO THE FUEL PUMP SEAL ARE RECORDED IN FORUMS ALL OVER THE INTERNET. WHY IS THERE NO RECALL? THIS IS A VERY SERIOUS PROBLEM. VEHICLE IS CURRENTLY AWAITING REPAIR PARTS. APPARENTLY CHRYSLER (NOT NHTSB?) IS AWARE OF THE PROBLEM AS THE LOCAL DEALER ORDERED 500 REPLACEMENT UNITS FOR INVENTORY. VEHICLE IS IN NY AND MECHANIC FOUND 1 (ONE) AVAILABLE FROM SAN DIEGO, CALIFORNIA. I WOULD SAY THERE IS A PROBLEM WITH THIS PART.

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