NHTSA Complaint #11044792 — 2004 DODGE NEON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11044792
Vehicle	2004 DODGE NEON
Component	ENGINE
Date of Incident	October 20, 2016
Date Filed	November 9, 2017
Mileage	139,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2004 DODGE NEON. WHILE DRIVING 20 MPH, THE ENGINE REVVED AND INADVERTENTLY SHIFTED TO A LOWER GEAR. ALSO, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME BUT, PRIOR TO THE FAILURE, WAS HAVING TRANSMISSION ISSUES FOR OVER A YEAR. THE CONTACT MENTIONED THAT A PLASTIC PIECE THAT SEPARATED THE COOLANT AND TRANSMISSION FLUID FRACTURED AND ALLOWED COOLANT TO ENTER THE TRANSMISSION. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIRS; HOWEVER, THE RADIATOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 139,000. THE VIN WAS UNAVAILABLE.

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