NHTSA Complaint #11044634 — 2016 RAM 1500

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11044634
Vehicle	2016 RAM 1500
Component	WHEELS
Date of Incident	October 17, 2017
Date Filed	November 8, 2017
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

GOODYEAR WRANGLER SR-A TIRES THAT CAME ON THE TRUCK FROM NEW WERE NOT HOLDING PRESSURE. ONE IN PARTICULAR AD TO BE AIRED UP EVERY FEW DAYS. DEALER COULD NOT FIND A PROBLEM, LOCAL TIRE SHOP ALSO COULD NOT FIND A HOLE. THE TIRE BECAME A FLAT WHILST WE WERE IN AN AREA WITH NO CELL SERVICE (NO WAY TO CONTACT ROADSIDE ASSISTANCE) THEREFORE THE SPARE WAS PUT ON. THE ENTIRE SPARE (A DIFFERENT SIZE FROM THE REST OF THE TIRES/WHEELS) FELL OFF THE NEXT DAY. A STUD ON THE HUB WAS COMPLETELY SHEARED. I WAS DRIVING LESS THAN 10 MPH. CHRYSLER SAID THAT BECAUSE WE PUT THE SPARE ON, IT WAS NOT COVERED UNDER WARRANTY. SEVERAL ISSUES HERE; -ORIGINAL TIRES SHOULD NEVER HAVE FAILED -SPARE WHEEL HAD A DIFFERENT ROLLING RADIUS -WHY PUT A JACK/SPARE IN THE TRUCK IF ITS NOT COVERED BY WARRANTY WHEN YOU USE IT?

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