NHTSA Complaint #11044033 — 2016 KEYSTONE CARBON STRUCTURE:BODY

Complaint Details

ODI Number	11044033
Vehicle	2016 KEYSTONE CARBON
Component	STRUCTURE:BODY
Date of Incident	October 28, 2017
Date Filed	November 7, 2017
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

BRACE, ARTICULATING STEPS - FRACTURE. THE ARTICULATING STEPS TO THE MAIN CABIN ARE UNSUPPORTED DUE TO A FRACTURE IN THE REARMOST WELD OF THE BRACE IN WHICH THE STEP ASSEMBLY RESTS ON IN THE FULLY ARTICULATED/OPEN STATE. ENTRY AND EGRESS BY AN OCCUPANT IS CHARACTERIZED BY A SUDDEN DROP DURING ENTRY/EXIT. LOADING THE BRACE CAUSES THE BRACE TO DISENGAGE FROM ITS MATING SURFACE DUE TO THE BROKEN WELD; THE STEP ASSEMBLY DROPS ON 1 SIDE CAUSING THE OCCUPANT TO BECOME UNSTABLE AND LOSE BALANCE. CONDITION IS WITNESSED ON A 5TH WHEEL TOY HAULER; STEPS ARE USED WHEN STATIONARY.

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