NHTSA Complaint #11044032 — 2011 JEEP WRANGLER
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11044032 |
| Vehicle | 2011 JEEP WRANGLER |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 80,300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
I HAVE A 2011 JEEP WRANGLER UNLIMITED RUBICON, I BOUGHT IT NEW AND IT HAS NOT BEEN OFF ROAD EXCEPT IN A FIELD OR TWO AND THE ONLY MUD IT HAS SEEN IS FROM THE ROAD. IT HAS NOT BEEN LIFTED NOR DOES IT HAVE OVER SIZED TIRES. I HAVE HAD MY ELECTRONIC STABILITY CONTROL LIGHT COME ON A FEW TIMES IN THE 6 YEARS I HAVE HAD THE VEHICLE, BUT IT HAS ALWAYS WENT RIGHT BACK OFF. IT AND THE ABS CAME ON A FEW WEEKS AGO AND WILL NOT GO OFF, BECAUSE IT THINKS MY VEHICLE IS SLIDING OR SPINNING, THE RIGHT FRONT BRAKES WILL GRAB AND IT CUTS THE POWER TO THE ENGINE. TODAY I WAS PULLING OUT ONTO A MAIN ROAD AND THE BRAKES WERE ACTING LIKE THE ABS(THAT WARNING LIGHT IS ALSO ON) WAS PULSING, I COULD FEEL IT IN THE PEDAL. AS I HIT THE GAS TO PULL ONTO A VERY BUSY HIGHWAY, THE ESC LIGHT STARTED FLASHING AND CUT THE POWER TO MY ENGINE AND I COULD NOT GO. AS I WAS IN A MERGE LANE I WAS ABLE TO QUICKLY CUT TO THE RIGHT AND GET BACK OFF THE ROAD BEFORE I WAS HIT BY ANOTHER VEHICLE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED SINCE THIS PROBLEM HAS BEEN GOING ON. I HAVE HAD THE JEEP TO THE DEALERSHIP AND THEY ORDERED THE WIRING HARNESS (BROKEN WIRE THEY SAID) TO FIX IT 2 WEEKS AGO AND THEY HAVEN'T CONTACTED ME THAT IT IS IN YET. BUT I WAS TOLD THAT BECAUSE THE WIRING IS RAN THROUGH THE FRAME THEY HAVE TO PULL THE BODY OFF TO REPLACE IT. YES IT IS GOING TO COST A LOT TO FIX, BUT I WILL ALSO HAVE TO ARRANGE TO TAKE IT TO THE DEALERSHIP(WHICH IS ABOUT AN HOUR AWAY) AND UNTIL I AM ABLE TO DO THAT, I STILL HAVE TO DRIVE IT. I CONTACTED JEEP AND TALKED TO SOMEONE WITH THEIR CUSTOMER SERVICE ABOUT THE CONCERNS I HAVE WITH BEING ABLE TO PULL INTO TRAFFIC AND THE BRAKES HOLDING ME BACK AND ASKING IF THERE WAS A RECALL FOR THIS PROBLEM, BUT THEY SAID NO AND WASN'T REALLY CONCERNED ABOUT IT. AND ALSO, THE WARNING LIGHTS COME AND GO, FLASH AND IT WON'T GO, AS IT DID TODAY WHEN I TRIED TO MERGE INTO TRAFFIC.
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