NHTSA Complaint #11043843 — 2011 CADILLAC ESCALADE EXT AIR BAGS

Complaint Details

ODI Number	11043843
Vehicle	2011 CADILLAC ESCALADE EXT
Component	AIR BAGS
Date of Incident	November 6, 2017
Date Filed	November 6, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I CONTACTED MY DEALER WHEN I GOT THE ORIGINAL RECALL NOTICE SEVERAL MONTHS AGO. AT THE TIME THEY TOLD ME THAT THEY DID NOT HAVE A SOLUTION TO SWITCH OUT THE AIRBAGS. I RECEIVED THE CARD FROM TK HOLDINGS THIS WEEK. I HAVE AGAIN CONTACTED MY DEALER TODAY TO BE TOLD THAT THEY, SEWELL CADILLAC OF HOUSTON, DO NOT HAVE A FIX YET OR REPLACEMENT BAGS FROM GM. I AM SCARED TO DRIVE THIS VEHICLE SINCE THE ORIGINAL CONTACT REGARDING THE FAULTY AIRBAGS. MY STRESS LEVEL WHEN I GET INTO MY VEHICLE TO DRIVE IT GOES WAY UP!!! WHAT HAPPENS IF SOMEONE COLLIDES WITH ME?

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