NHTSA Complaint #11043661 — 2017 FORD EXPLORER

I WAS STOPPED AT A TRAFFIC LIGHT ON THE HIGHWAY TO MAKE A LEFT. ONCE LIGHT CHANGED, I STEPPED ON THE GAS AND THE CAR WOULDN'T MOVE. I THEN HEARD A LOUD "THUMP" AND THOUGHT I'D BEEN HIT FROM THE REAR. WHAT ACTUALLY HAPPENED WAS THE TRANSMISSION, SLAMMED INTO GEAR AND PROCEEDED TO MOVE AT ABOUT 2-3 MPH. IT NEVER REGAINED SPEED. AS I MADE MY TURN, I WAS STUCK ON ANOTHER MAJOR ROAD AT A TRAFFIC LIGHT AND I PLACED IN NEUTRAL AND HEARD THE LOUD "THUMP" AGAIN AS THE TRANS SHIFTED INTO NEUTRAL. ONCE THE TRAFFIC LIGHT CHANGED, I PUT THE VEHICLE BACK INTO "DRIVE" AND YET AGAIN, A LOUD "THUMP" AS IT SLAMMED INTO DRIVE. VEHICLE AGAIN PROCEEDED TO MOVE AT A SNAILS PACE, AT ABOUT 2-3 MPH. FINALLY ON THE DASH I GOT A "WRENCH" LIGHT AND THE ENGINE LIGHT COME ON AS WELL. I PULLED OVER ON A SIDE STREET AND TURNED THE VEHICLE OFF. I WAITED A FEW MINUTES, TURNED THE VEHICLE BACK ON AND WHEN I SHIFTED INTO REVERSE, NEUTRAL AND THEN DRIVE, THE TRANSMISSION SLAMMED INTO GEAR ON EACH OF THEM VERY HARD. I PROCEEDED TO TURN THE VEHICLE OFF AND CALL A TOW SERVICE TO HAVE THE VEHICLE DROPPED OFF AT THE DEALERSHIP. MIGHT I ADD THAT THIS IS A 2017 FORD EXPLORER WITH ONLY 1045 MILES....THIS IS A NEW VEHICLE!!!!!