NHTSA Complaint #11043617 — 2017 TESLA MODEL X
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11043617 |
| Vehicle | 2017 TESLA MODEL X |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 31,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
HERE IS A RECENTLY UPLOADED VIDEO IN WHICH A TESLA OWNER COMPLAINS OF EXCESSIVE VIBRATION FROM THE FRONT WHEELS OF HIS MODEL X: HTTPS://WWW.YOUTUBE.COM/WATCH?V=JKCQL5L-NJ4 HE IS ON THE PHONE TO TESLA WHO ADVISE THAT ENGINEERING IS WORKING ON THE PROBLEM BUT THERE IS NOT YET A FIX AVAILABLE. HE IS ASSURED THAT THE CAR IS PERFECTLY SAFE TO DRIVE (YEAH..RIGHT!). GIVEN THE LARGE NUMBER OF CARS THAT HAVE EXPERIENCE SUDDEN BREAKAGE OF SUSPENSION COMPONENTS I BELIEVE THAT AT THE VERY MINIMUM THE CAR SHOULD BE TAKEN IN FOR A SAFETY INSPECTION. IF AN OWNER REPORTS ABNORMAL VIBRATION IT IS UTTERLY RECKLESS TO TELL THAT CUSTOMER IT IS NOTHING TO WORRY ABOUT. THERE IS NO GUARANTEE THAT THE CAR WILL NOT SOON EXPERIENCE A CATASTROPHIC FAILURE. NO OTHER CAR-MAKER WOULD BE FOOLISH ENOUGH TO PLACE LIVES AT RISK IN SUCH A FASHION. COMMENTS ON THAT VIDEO PROVE THAT OTHER OWNERS ARE ALSO EXPERIENCING THE SAME PROBLEM. PLEASE TAKE ACTION IMMEDIATELY. THANK YOU. CONCERNED CITIZEN.
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