NHTSA Complaint #11043613 — 2017 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11043613
Vehicle 2017 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage 23,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES

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