NHTSA Complaint #11043595 — 2014 LINCOLN MKT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11043595
Vehicle	2014 LINCOLN MKT
Component	STRUCTURE:BODY
Date of Incident	November 2, 2017
Date Filed	November 5, 2017
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

PANORAMIC GLASS ROOF SUDDENLY BROKE OFF WHEN DRIVING. NO CARS AHEAD OF ME, GLASS JUST EXPLODED LIKE MY CAR WAS GETTING SHOT. A LOUD BOOMM, WHEN STOPPED THE CAR TO LOOK AT IT, THE SIDES OF FRONT PANORAMIC GLASS ROOF WAS BROKEN ON THE BOTH SIDE AND ALL CRACKED IN BETWEEN. NOW, ONE DAY AFTER, ROOF HAS A BIG WHOLE IN THE MIDDLE. AFTER A RESEARCH ONLINE, THERE ARE MANY CASES LIKE MINE THAT HAVE HAPPENED ON SAME KIND CAR, SO THIS SEEMS A MANUFACTORY ISSUE TO ME. AND THIS IS A SAFETY ISSUE, WHICH SOMEONE COULD HAVE GOTTEN HURT INSIDE. THANK GOD MY INSIDE COVER WAS CLOSED. HOPE THIS ISSUE CAN GET RESOLVED

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