NHTSA Complaint #11043410 — 2012 BMW 128I

TAKATA RECALL -- AFTER MONTHS OF WAITING FOR A REPLACEMENT AIRBAG, I RECEIVED A NOTICE FROM BMW IN LATE SEPTEMBER THAT THE REPLACEMENT PART IS AVAILABLE AND THAT I SHOULD GET MY CAR IN. I SCHEDULED AN APPOINTMENT WITH KUNI BMW ON OCTOBER 17, 2017 BUT THEY CALLED THAT MORNING AND SAID THAT THEY DIDN'T HAVE THE PARTS BUT WOULD CALL ME WHEN THEY DO TO RESCHEDULE. I FOLLOWED UP ON OCTOBER 30 AND THE SERVICE DEPARTMENT SAID THAT THEY STILL CAN'T HELP ME BUT THAT I AM ON THEIR PRIORITY LIST WHEN THE PART COMES IN. SO -- IN SPITE OF THE FACT THAT BMW HAS NOTIFIED ME THAT MY CAR NEEDS TO BE FIXED, MY LOCAL DEALER CAN'T DO THE JOB. IT'S BEEN A MONTH AND THERE ARE NO REPLACEMENT AIRBAGS AVAILABLE!