NHTSA Complaint #11043366 — 2014 BMW 328D

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11043366
Vehicle 2014 BMW 328D
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 66,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHILE DRIVING DOWN THE INTERSTATE ON OCT. 22, 2017 MY VEHICLE TURNED OFF IN THE MIDDLE OF THE ROAD DISPLAYING AN ERROR SAYING "DRIVE TRAIN MALFUNCTION". THE CAR WENT FROM GOING 60MPH TO A DEAD STOP. I WAS STRANDED IN THE ROAD WHILE CARS WERE ZIPPING PAST ME AT LEAST 60MPH. I WAS IN SOME SERIOUS DANGER IF IT WASN'T FOR THE FAST RESPONSE OF THE TOW TRUCK TO GET ME OUT OF THERE (THE POLICE WERE CALLED AS WELL TO DO TRAFFIC CONTROL BUT THE TOW TRUCK SHOWED UP BEFORE THEY EVEN GOT THERE). THE VEHICLE WAS TOWED TO A BMW DEALER. THEY RAN SOME TESTS AND TOLD ME IT WAS A FUEL PUMP PROBLEM. THEY SAID THE FUEL PUMP BROKE INTERNALLY AND DISTRIBUTED METAL SHAVINGS THROUGHOUT MY ENTIRE FUEL SYSTEM AND THROUGH MY INJECTORS. ALL 4 INJECTORS NEED REPLACED ALONG WITH THE FUEL RAIL AND THE FUEL PUMP AND REPAIRS MADE TOT THE ENTIRE FUEL SYSTEM. MY CAR IS ONLY AT 66K MILES. I DID SOME RESEARCH TO SEE IF THIS PROBLEM WAS RECALLED BECAUSE THIS IS A VERY UNSAFE PROBLEM TO HAVE. AFTER LOOKING, I SAW THAT A RECALL WAS SENT OUT FOR ALL BMW MODELS EXCEPT FOR THE 328D(DIESEL). WHY IS THAT? HOW DO YOU CLAIM SOMETHING IS UNSAFE ON A CAR USING THE SAME PARTS THAT JUST GOT RECALLED BUT EXCLUDED THE DIESEL MODEL. I HAVE READ SOMETHING STATING THERE WAS NOT ENOUGH COMPLAINT TOWARDS THE DIESEL MODEL BUT THE 328D WAS NOT PRODUCED NEARLY AS MUCH AS SAY THE 328I, SO OBVIOUSLY IT WILL HAVE FEWER COMPLAINTS. I CAN SEE RIGHT NOW 5 PAGES OF COMPLAINTS ABOUT THE SAME SAFETY ISSUE I AM HAVING THAT SAYS OTHERWISE. NOW I AM PAYING UPWARDS OF $16,000 DOLLARS DUE TO A SAFETY ISSUE. THIS DOESN'T SEEM ETHICALLY CORRECT ON ANYONE'S END. HOW IS THERE NO RESOLUTION TO THIS PROBLEM? WE ARE GOING TO LET PEOPLE COME TO A COMPLETE STOP ON THE INTERSTATE AN RISK A MAJOR ACCIDENT. I CAN'T BELIEVE THIS HAS SLIPPED THROUGH THE CRACKS WHEN ALL OTHER MODELS WERE RECALLED FOR THE EXACT SAME PROBLEM!!

Related Complaints for the 2014 BMW 328D

Other FUEL/PROPULSION SYSTEM Complaints

#11717764 Vehicle experienced sudden engine failure while driving due to timing chain failure on N47 diesel engine, a known def...
#11715249 The primary failure involves the EGR cooler system covered under Recall 21V-907, with consequential damage to the int...
#11676346 While operating a normal speed and tempature, the low pressure fuel retuen lone burst. Fuel sprayed throughout the en...
#11669023 I was driving to work when my engine started sputtering acting like it was about to turn off. I quickly pulled off to...
#11632349 Due to its diesel related scandals, BMW has agreed to extend its diesel emission related components' warranty to 10 y...

Recent Complaints for the 2014 BMW 328D

#11717764 ENGINE Vehicle experienced sudden engine failure while driving due to timing chain failure on N47 diesel engine, a known def...
#11717151 ENGINE I am reporting an emissions-related malfunction that occurred a very short time after BMW performed the EGR cooler re...
#11715249 ENGINE The primary failure involves the EGR cooler system covered under Recall 21V-907, with consequential damage to the int...
#11715249 POWER TRAIN The primary failure involves the EGR cooler system covered under Recall 21V-907, with consequential damage to the int...
#11710297 FUEL SYSTEM, DIESEL The contact owns a 2014 BMW 328D. The contact stated that while driving at various speeds, the vehicle entered LIMP M...
Check any vehicle history by VIN - Free vehicle history report