NHTSA Complaint #11043164 — 2017 BMW X5

WHILE DRIVING ON HIGHWAY TRAVELING AT 55 MPH THE VEHICLE LOST POWER STEERING AND BRAKES WITHOUT WARNING. THE DASHBOARD IT UP SIMULTANEOUSLY WITH THE BRAKE AND STEERING PROBLEM. HAVINING NOWHERE TO PULL OVER SAFELY; I SLOWED DOWN AND CONTINUED ON TO A SAFE LOCATION. ININTIALLY, I COULD NOT TURN IGNITION OFF. THE VEHICLE IS BRAND NEW, HAVING ONLY 385 MILES ON ODOMETER. VEHICLE CONTINUED TO LOOSE ALL POWER, AND BY THE TIME THE TOW TRUCK ARRIVED VEHICLE REAR DOOR WOULD NOT OPEN AND COULD NOT GET CAR INTO NEUTRAL. I WAS TERRIFIED WHILE THIS WAS HAPPENING AND CONTINUE TO TRY TO UNDERSTAND HOW THIS COULD HAPPEN WITHOUT WARNING WHILE DRIVING. THERE WERE ABSOLUTELY NO WARNING INDICATORS PRIOR TO INCIDENT. VEHICLE IS AT BWW DEALER BEING CHECKED. AT THIS TIME I HAVE NO IDEA WHAT CAUSED THE LOSS OF POWER. HOWEVER, I DRIVEN FOR 45 YEARS AND HAVE NEVER HAD CAR LOOSE POWER CONTROLS WHILE DRIVING. WHAT IF IT HAD HAPPED AT NIGHT? DURING A WINTER STORM? AGAIN, I WAS TERRIFIED.