NHTSA Complaint #11043162 — 2017 CHRYSLER PACIFICA UNKNOWN OR OTHER

Complaint Details

ODI Number	11043162
Vehicle	2017 CHRYSLER PACIFICA
Component	UNKNOWN OR OTHER
Date of Incident	October 31, 2017
Date Filed	November 4, 2017
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHILE EXITING A CAR WASH THE REAR SUNROOF WAS BLOWN OUT. THE VEHICLE WAS MOVING SLOWLY THROUGH THE CAR WASH AND WAS UNDER THE DRYER WHEN IT HAPPENED. THERE WAS A THUMP AND SMALL PIECES OF SAFETY GLASS WERE BLOWN OVER THE FRONT OF THE VEHICLE. THE MANAGER SPECULATED THAT MAYBE A ROCK BLEW OUT OF THE DRYER. IT IS CURRENTLY AT A COLLISION CENTER WHERE THE MECHANIC HAS VACUUMED THE GLASS OUT OF THE BACK SEAT AND IS LOOKING FOR ANY FOREIGN OBJECTS. I DON'T THINK THERE WERE ANY ISSUES WITH THE GLASS PREVIOUSLY. I HAVE NEVER HAD A PROBLEM WITH IT. FORTUNATELY NO ONE WAS INJURED.

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