NHTSA Complaint #11043093 — 2014 FORD MUSTANG STEERING

Complaint Details

ODI Number	11043093
Vehicle	2014 FORD MUSTANG
Component	STEERING
Date of Incident	October 16, 2017
Date Filed	November 3, 2017
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

3 YEAR OLD VEHICLE WITH LESS THAN 20,000 MILES SERVICE ADVANCE TRAC LIGHT COMES ON AND POWER STEERING IS LOST. TOOK TO DEALERSHIP WAS TOLD IT WAS BATTERY COST ALMOST $300. TOOK HOME NEXT MORNING SAME THING HAPPENS. SERVICE ADVANCE TRAC AND NO POWER STEERING. TOOL BACK TO DEALER AND TOLD ITS STEERING WHEEL GEAR GOING TO COST $1700. REALLY??!! IN A CAR 3 YEARS OLD WITH LESS THAN 20,000 MILES? THIS ALWAYS HAPPENS IMMEDIATELY ON STARTING THE CAR

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