NHTSA Complaint #11042941 — 2008 CHEVROLET AVALANCHE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11042941
Vehicle 2008 CHEVROLET AVALANCHE
Component AIR BAGS
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DASHBOARD FRACTURED NEAR THE PASSENGER AIR BAG COMPARTMENT AND NEAR THE INSTRUMENT PANEL, CLOSER TO THE WINDSHIELD. THE CONTACT HAD NOT NOTIFIED THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FRACTURES ON THE DASHBOARD AS WELL AS THE RECALL REPAIR NOT BEING PERFORMED. THE MANUFACTURER OFFERED TO HAVE THE DEALER REPAIR THE DASHBOARD; HOWEVER, THEY WERE UNABLE TO PROVIDE A REMEDY FOR THE RECALL. THE MANUFACTURER WAS ALSO NOT ABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR THE REMEDY. THE DASHBOARD WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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