NHTSA Complaint #11042924 — 2012 CHEVROLET SONIC

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11042924
Vehicle 2012 CHEVROLET SONIC
Component ENGINE
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

12/23/16, I PURCHASED A 2012 CHEVROLET SONIC. 4/6/17, I WAS AT A TRAFFIC LIGHT WHEN SMOKE COME IN THE VENTS FROM THE HOOD OF THE CAR. I CALLED ONSTAR & TO RUN A DIAGNOSTIC. THE DIAGNOSTIC DIDN'T RETURN ANY INFORMATION & I CONTACTED THE DEALER & TOOK THE VEHICLE FOR SERVICE ON 4/9/17. I WAS TOLD THE THERMOSTAT HOUSING WAS LEAKING AND CAUSED THE SMOKING. THE COOLANT SYSTEM WAS FLUSHED & FILLED & A GM OIL, LUBE, FILTER CHANGE WAS DONE. THE VEHICLE WAS READY FOR PICK ON 4/19/17. A FEW WEEKS LATER THE CAR WAS SMOKING AGAIN. I CALLED THE DEALER, I WAS TOLD IT WAS PROBABLY JUST FLUID ON THE ENGINE. THE CAR CONTINUED TO SMOKE PERIODICALLY. 6/7/17, THERE WAS A LARGE POOL OF OIL UNDER THE CAR, I TOOK THE CAR TO A LOCAL SHOP. THEY SAID THAT THE OIL HAD BEEN OVERFILLED & THAT IT BLEW A SEAL. I CALLED THE DEALER, I WAS TOLD THEY DID NOT OVERFILL THE OIL & MADE ANOTHER SERVICE APPOINTMENT. I WAS TOLD AGAIN THERE WAS A PROBLEM WITH THE COOLANT SYSTEM & THE OIL & THAT WAS THE REASON FOR THE SMOKING. REPAIRS COMPLETED 7/10/17. 9/27/17, WHILE DRIVING THE CHECK ENGINE LIGHT CAME ON, SO I CALLED ONSTAR FOR A DIAGNOSTIC & THEY GAVE ME AN ERROR CODE P0299. THEY TOLD ME THAT IT WAS AN AIRFLOW PROBLEM. I CALLED THE DEALER & ASKED FOR THE SERVICE MANAGER & GAVE HER THE ERROR CODE. SHE SAID THERE WAS A PROBLEM WITH THE TURBO & THAT I NEEDED TO BRING THE VEHICLE IN. I TOOK THE CAR TO THEM 10/3/17. 10/4/17, THE SERVICE DEPARTMENT CALLED ME & TOLD ME THAT THE TURBO ON THE CAR WAS BAD. THE REPAIRS WERE COMPLETED ON 10/12/17. 10/13/17 THE CAR OVERHEATED. THE VEHICLE WAS LEAKING COOLANT IN TWO PLACES. I TOOK IT TO A DIFFERENT DEALER & THEY SAID THE T-JOINT IN THE COOLANT SYSTEM WAS LEAKING. THE REPAIRS WERE COMPLETED ON 10/18/17. 11/3/17 AN EMAIL FROM ON-STAR SAID THERE WAS AN ENGINE PROBLEM. I CONTACTED ON-STAR FOR A DIAGNOSTIC & THEY SAID SOMETHING IS WRONG WITH THE COOLANT SYSTEM.

Related Complaints for the 2012 CHEVROLET SONIC

Other ENGINE Complaints

#11658643 UNKNOWN
#11624090 I purchased this car 2 years ago and it has caused me absolutely nothing but trouble. We have replaced the fan 4 time...
#11566713 Water pump is leaking in front of motor
#11565421 We have had to deal with severe overheating issues and failing parts our entire ownership of this vehicle, both of wh...
#11526661 The contact owns a 2012 Chevrolet Sonic. The contact stated that vehicle failed to accelerate while depressing the ac...

Recent Complaints for the 2012 CHEVROLET SONIC

#11715161 POWER TRAIN Transmission shaft malfunction. Doesn't shift out of 1st gear. Transmission does not engage into gear.
#11671614 ELECTRICAL SYSTEM Reviving the p2138 code for throttle/accelerator sensor. Still getting code after replacing 3 accelerator peddles. Po...
#11658643 UNKNOWN OR OTHER UNKNOWN
#11658643 VEHICLE SPEED CONTROL UNKNOWN
#11656528 SERVICE BRAKES, HYDRAULIC The contact owns a 2012 Chevrolet Sonic. The contact stated that when the vehicle was turned on, the brakes, ABS, tra...
Check any vehicle history by VIN - Free vehicle history report