NHTSA Complaint #11042886 — 2009 SATURN AURA

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE ACCELERATING FROM A STOP, THE POWERING STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING WHEEL WORKED NORMALLY. THE FAILURE OCCURRED A TOTAL OF THREE TIMES. THE CONTACT WAS INFORMED BY AN EYEWITNESS THAT THE BRAKE LIGHTS REMAINED ILLUMINATED WHILE DRIVING; HOWEVER, WHILE AT A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE LIGHTS WERE NOT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE AND THAT THERE WERE RECALLS FOR BOTH OF THE FAILURES; HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14V252000 (ELECTRICAL SYSTEM) DUE TO THE EXTENDED MILEAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000. *LN UPDATED 8/21/18*JB