NHTSA Complaint #11042194 — 2016 PORSCHE CAYENNE POWER TRAIN

Complaint Details

ODI Number	11042194
Vehicle	2016 PORSCHE CAYENNE
Component	POWER TRAIN
Date of Incident	November 1, 2017
Date Filed	November 1, 2017
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

LAST WEEK I HAD MY CAR FOR 20000 MILE SERVICE AND THE TECHNICIAN NOTICED VIBRATION WITH ACCELERATION AND ADVISED THE TRANSFER CASE BE REPLACED WHICH WAS DONE 10/28. I CONTACTED PORSCHE USA AS I WAS CONCERNED WITH THIS BEING A RELATIVELY NEW VEHICLE AND THE PROBLEM WITH TRANSFER CASE SO FAST.I WAS TOLD IT WAS A MANUFACTURING DEFECT AND THE TRANSFER CASE WAS REPLACED WITH A RE MANUFACTURED ONE AND NOT A NEW ONE. WHEN I WROTE TO THEM I WAS CONTACTED TODAY AND TOLD THAT WAS NOT A POSSIBILITY. THIS BEING A RELATIVELY NEW WELL MAINTAINED VEHICLE AND THIS BEING A MANUFACTURING DEFECT I PREFER A NEW TRANSFER CASE AND EXTENDED WARRANTY. I BELIEVE THAT IS VERY REASONABLE. CAN YOU PLEASE LOOK INTO THE MATTER AND ADVISE

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