NHTSA Complaint #11041944 β€” 2010 CHEVROLET IMPALA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11041944
Vehicle 2010 CHEVROLET IMPALA
Component ENGINE
Date of Incident
Date Filed
Mileage 46,737 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

2ND AIR INJECTION CHECK & SHUT OFF VALVE HAS FAILED FOR THE 3RD TIME ON THIS VEHICLE. I CONTACTED A FRIEND OF MINE AT GM AND A GLOBAL TECHNICAL SPECIALIST IN THE EXHAUST MANIFOLDS/HEAT SHIELDS/SAI DIVISION OF THE GENERAL MOTORS GLOBAL PROPULSION SYSTEMS STATED THAT THERE WAS A CORROSION DURABILITY CONCERN WITH THIS PART THAT RESULTED IN ELEVATED WARRANTY. THERE IS NOW A IMPROVED SERVICE PN AVAILABLE THAT REPLACES THE PN THAT HAVE BEEN USED IN MY VEHICLE. I FEEL THAT GM SHOULD RECALL THESE BAD PARTS AND REFUND US FOR THEM. EACH TIME THIS PART NEEDS TO BE REPLACED THE COST IS OVER $400 TO ME. MY FIRST REPLACEMENT PART WENT ON 1-30-13 AT 46737 MILES. THE 2ND REPLACEMENT PART WENT ON 7-8-14 AT 71368 MILES. NOW THE 3RD REPLACEMENT PART NEEDS TO GO ON AT 115429 MILES. THE 1ST REPLACEMENT PART COST ME $567 TO REPLACE AT THE DEALERSHIP. THE 2ND REPLACEMENT PART COST ME $478 TO REPLACE AT AN INDEPENDENT SHOP. IT WILL COST ME THE SAME OR A LITTLE MORE TO GET THIS REPLACED FOR THE 3RD TIME. IS THERE ANYTHING THAT YOU CAN DO TO HELP ME?

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