NHTSA Complaint #11041725 — 2010 SUZUKI SX4 POWER TRAIN

Complaint Details

ODI Number	11041725
Vehicle	2010 SUZUKI SX4
Component	POWER TRAIN
Date of Incident	October 30, 2017
Date Filed	October 31, 2017
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2010 SUZUKI SX4. AFTER PLACING THE VEHICLE IN PARK AND RELEASING THE BRAKE PEDAL, THE VEHICLE BEGAN TO ROLL BACKWARDS. THE CONTACT STOPPED THE VEHICLE, BUT WAS UNABLE TO SHIFT THE VEHICLE INTO ANY OTHER GEAR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE HAD ALREADY BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 14V118000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

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