NHTSA Complaint #11041659 — 2014 GMC SIERRA DENALI

WHILE DETAILING MY TRUCK ON OCTOBER 30, 2017 I DISCOVERED A CRACK ON THE DASH ABOUT AN INCH AND A HALF LONG RUNNING FROM THE TOP LEFT OF THE AIRBAG COVER TOWARDS THE DEFROSTER VENT . TOOK THE VEHICLE IN FOR SERVICING ON OCTOBER 31, 2017 AND THEY STATED TO CONTACT GMC CARES THAT THEY WERE FAMILIAR WITH THIS KIND OF PROBLEM. I CALLED GMC THEY STATED THEY WERE UNAWARE OF THIS PROBLEM ON MY MAKE AND MODEL TRUCK. THEY STATED THAT I NEEDED TO CONTACT THE DEALER AND HAVE THE DEALER CONTACT GMC. THE DEALER TOLD ME TO CONTACT GMC. AFTER DOING A QUICK SEARCH ON THE INTERNET I DISCOVERED THIS HAS BEEN AN ONGOING PROBLEM THAT GMC HAS BEEN AWARE OF AND IS NOT FIXING AND APPARENTLY THIS WILL ONLY GOING TO GET WORSE AS TIME GOES BY. THE SAFETY CONCERN I HAVE IS IT SO CLOSE TO THE AIRBAG ON THE PASSENGER SIDE THAT IF THE AIRBAG DEPLOYS IN A CRASH WILL CAUSE SHARDS OF BROKEN DASH TO FLY AROUND IN THE CAB INJURING THE PASSENGERS..