NHTSA Complaint #11041631 — 2007 FORD FUSION

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT INQUIRED ABOUT THE TK HOLDINGS POSTAL LETTER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE CONTACT NEVER RECEIVED A RECALL NOTIFICATION. THE LOCAL DEALER (DUVAL FORD, 1616 CASSAT AVE, JACKSONVILLE,FL, 32210) WAS MADE AWARE OF THE BULGE AROUND THE AIR BAG COMPARTMENT A YEAR AGO, BUT STATED THAT THERE WAS NO FAILURE AND TO LOOK OUT FOR RECALLS, IF THE ISSUE PERSISTED. IN SEPTEMBER OF 2017, THE VEHICLE WAS TAKEN TO THE SAME DEALER FOR OTHER REPAIRS AND THE CONTACT WAS INFORMED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT SERVICED OR REPAIRED FOR THE AIR BAG ISSUE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.