NHTSA Complaint #11041551 — 2012 BMW X5 ENGINE

Complaint Details

ODI Number	11041551
Vehicle	2012 BMW X5
Component	ENGINE
Date of Incident	October 24, 2017
Date Filed	October 31, 2017
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REVERSED, THE STEERING WHEEL SEIZED AND DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO FAULKNER BMW LOCATED AT: 1530 MANHEIM PIKE, LANCASTER, PA 17601, (717) 569-4269, TO BE DIAGNOSED. THE CONTACT STATED THAT THE IDLER PULLEY BOLT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V550000 (STEERING, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

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