NHTSA Complaint #11041480 — 2009 NISSAN VERSA STEERING

Complaint Details

ODI Number	11041480
Vehicle	2009 NISSAN VERSA
Component	STEERING
Date of Incident	August 1, 2017
Date Filed	October 30, 2017
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

VEHICLE EXPERIENCES KNOCKING IN THE STEERING COLUMN AT LOW SPEEDS/STATIONARY WHEN TURNING THE STEERING WHEEL CLOCKWISE AND COUNTER CLOCKWISE. THIS KNOCKING SYMPTOM IS AMPLIFIED WHEN VEHICLE TRAVELS OVER UNEVEN SURFACE AT ANY SPEED. WHEN BRAKING AT SPEEDS, THE STEERING WHEEL SHIFTS VIOLENTLY IN OPERATORS HANDS. ROTORS AND PADS AS WELL AS STRUT ASSEMBLY WAS REPLACED IN AN ATTEMPT TO CORRECT THE ISSUE. SYMPTOMS CONTINUED AFTER THESE REPLACEMENTS. TIE ROD ENDS AND SWING BARS WERE LATER REPLACED WITH NO POSITIVE RESULTS. THIS LEAVE THE ASSUMPTION THAT THE ISSUE IS RELATED TO THE POWER STEERING SYSTEM. POSSIBLE DEFECT IN THE RACK AND PINION STEERING UNIT.

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