NHTSA Complaint #11040825 — 2010 FORD FUSION

I HAD A NEW BATTERY PLACED AND THE OIL CHANGED WITH MY LOCAL MECHANIC. I DROVE 3.5 MILES HOME AND, UPON TURNING INTO MY NEIGHBORHOOD, A RED "STOP SAFELY NOW" ALERT FLASHED. THERE WAS NO TRAFFIC SO I PROCEEDED TO MY HOME. APPROXIMATELY 0.2 MILES LATER THE CAR LOST ACCELERATION, CONTINUING AT 10MPH (EVEN WITH THE GAS PEDAL TO THE FLOOR) BEFORE LOSING ALL ACCELERATION. I TURNED THE CAR OFF AND BACK ON. THE ALARM HAD CLEARED. I RESTARTED THE CAR AND DROVE 300 FEET WHEN THE ALARM RECURRED. I WAS 50 FEET FROM MY DRIVEWAY SO I RESTARTED THE CAR, CLEARED THE ALARM AND WENT 15 FEET BEFORE IT RECURRED, WITH NO ABILITY TO MOVE IN DRIVE OR REVERSE. I RESTARTED THE CAR A THIRD TIME AND THE ALARM HAD CLEARED AGAIN. I WAS PULLING UP MY DRIVEWAY AT A SIGNIFICANT INCLINE WHEN IT RECURRED. I WAS ABLE TO MAKE IT UP MY DRIVEWAY AND PARK. I CALLED MY MECHANIC AND, AFTER A QUICK ON-LINE SEARCH, HE INFORMED ME THERE WAS FORD TECHNICAL SERVICE BULLETIN 12-5-14 ON THIS SPECIFIC ISSUE. THIS WAS AN EXTRAORDINARILY DANGEROUS SITUATION. THIS INCIDENT OCCURRED WITHOUT WARNING. IN OTHER CIRCUMSTANCES-MY WIFE OR CHILDREN IN THE CAR, DRIVING ON THE HIGHWAY, DRIVING IN RAPIDLY MOVING TRAFFIC- MY FAMILY'S WELL-BEING WOULD HAVE BEEN PLACED AT GREAT RISK. FORD SHOULD NOT BE ALLOWED TO JEOPARDIZE THE SAFETY OF MY FAMILY FOR A PROBLEM THEY ARE CLEARLY AWARE OF AND ARE NOT ADDRESSING, I ASSUME TO MINIMIZE FINANCIAL LOSSES. WHAT IS BEING DONE TO HOLD FORD ACCOUNTABLE FOR ENSURING THE SAFETY OF THEIR CUSTOMERS AND OTHER DRIVERS ON THE ROAD WHO ARE ALSO PLACED AT RISK BY THIS DESIGN FLAW FORD ACKNOWLEDGES?