NHTSA Complaint #11040071 — 2017 DODGE CHARGER

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11040071
Vehicle	2017 DODGE CHARGER
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	October 20, 2017
Date Filed	October 26, 2017
Mileage	1,641 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

NEWLY PURCHASED STOCK VEHICLE WITH 1641 MILES WITH VERY LIGHT USE. DRIVING LOW SPEED IN STREET TRAFFIC THE MODULES WENT OFFLINE OCTOBER 20, 2017 CAUSING INSTRUMENT CLUSTER TO SHOW BRAKE, CHECK ENGINE, LANE SENSE WARNINGS. REPORTED THE INCIDENT TO THE DEALER AND THEY REPAIRED AND REPROGRAMMED THE MODULES. VEHICLE WAS RETURNED AND WITHIN 24 HOURS A SECOND INCIDENT OCCURRED WHILE DRIVING THE VEHICLE WHERE INSTRUMENT CLUSTER SHOWED BRAKE, CHECK ENGINE, SERVICE SHIFTER, ELECTRONIC STABILITY CONTROL WARNINGS. STOPPED THE VEHICLE AND ITS TRANSMISSION JAMMED IN REVERSE WHILE PARKING. VEHICLE COULD NOT BE REVERSED OR MOVED. TOWED VEHICLE DUE TO SAFETY CONCERN TO THE DEALER OCTOBER 22. WAITING SAFETY EVALUATION. *BF CONSUMER5 STATED NO ROOT CAUSE OF THE FAILURE WITH THE BCM (ETC) MODULES WAS FOUND. DODGE DEALER SIMPLY REPLACED THE MODULES. UPDATED 9/13/18*JB UPDATED 9/13/18*JB

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