NHTSA Complaint #11040019 — 2013 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11040019
Vehicle	2013 FORD FUSION
Component	STEERING
Date of Incident	October 22, 2017
Date Filed	October 26, 2017
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I WAS DRIVING MY CAR INTO MY DRIVEWAY, GOING STRAIGHT, AND THE SERVICE POWER STEERING INDICATOR LIGHT CAME ON. I TURNED THE CAR OFF AND BACK ON AND THE WARNING LIGHT CAME ON AGAIN. I BACKED OUT MY DRIVEWAY TO TEST IT, AND IT HAD COMPLETELY LOST ALL POWER STEERING. THERE WERE NO OTHER ISSUES OR WARNINGS LEADING UP TO THE TOTAL AND COMPLETE FAILURE. TOOK CAR TO DEALERSHIP, WHO INDICATED THE ENTIRE GEAR BOX WOULD HAVE TO BE REPLACED FOR A COST OF 1800.00. I WAS TOLD IT WAS NOT PART OF RECALL, AND MY CHECKS ON NHTSA BY VIN CONFIRMED.

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