NHTSA Complaint #11039881 — 2010 VOLKSWAGEN ROUTAN
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11039881 |
| Vehicle | 2010 VOLKSWAGEN ROUTAN |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 66,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
ESP ABS LIGHT ILLUMINATES WHILE CAR IS IN MOTION AND THE CAR WILL NOT SHIFT OUT OF GEAR WHEN STOPPED AS IF THE BREAK IS NOT DETECTED. HAVE TO SHUT CAR OFF IN THE MIDDLE OF TRAFFIC OR DROP OF LINES AND TURN BACK ON SEVERAL TIMES TO CLEAR ERROR AND GET SHIFTER TO SHIFT TO DRIVE GEAR. USED SNAP ON READER TO CHECK CODES AND DOES NOT RECOGNIZE CAR AS VW, INSTEAD IT PULLS UP CHRYSLER TOWN AND COUNTRY. TRIED TO REPLACE A BREAK LIGHT MODULE, THE PART WAS ACTUALLY FOR A DODGE NEON. (I AM ONLY OWNER, BOUGHT VAN BRAND NEW). SYMPTOM CAME BACK AFTER TWO DAYS. CODE READER CANNOT FIND ANYTHING CAUSING CODE TRIGGER. ALSO KEY DOESN'T ALWAYS WORK IN IGNITION SWITCH, MUST SOMETIMES TRY TO TURN ON 3 TIMES. THIS HAS OCCURRED SINCE PURCHASE. AMAZED AT ALL THESE SAFETY ISSUES AND YET VW DOES NOTHING. $34,000 CAR AND I AM GOING TO HAVE TO REPLACE IT ALREADY. ONLY 66,000 MILES ON THE CAR. TRANSMISSION REBUILT BY VW AT 12,000 MILES, ROTORS CHANGED AT 9,000 MILES, MOTOR PARTS REBUILT AT 35,000 MILES. CAR BURNS 6 QUARTS OF OIL EVERY 4,000 MILES. VAN DOORS WILL SHUT ON KIDS EVEN THOUGH THEY ARE SUPPOSED TO STOP WHEN SOMETHING IS IN THE WAY. WORST CAR I HAVE EVER BOUGHT, AND VW DOESN'T CARE TO RESOLVE ALL THESE ISSUES CUSTOMERS HAVE.
Related Complaints for the 2010 VOLKSWAGEN ROUTAN
Other SERVICE BRAKES Complaints
#11571385
Battery failure due to parasitic draw from Ignition IOD fuse ( J13fuse) reads 0.9 draw and M11 fuse ( hvac system) re...
#11455174
This has happened multiple times. The ignition will cut off which make the car engine quit running. Loss of braking, ...
#11354495
I WAS DRIVING HOME FROM WORK APPROX. 30-35 MILES PER HOUR AND MY VAN DIED. I LOST POWER STEERING AND BRAKES. LUCKILY ...
#11207706
REPORTED ISSUE TO VW RECALL GROUP VIA TELEPHONE 5/13/2019. THIS IS VERY SIMILAR TO A RECALL THAT TOOK PLACE FOR VW...
#11192547
VAN CUTS OFF WHILE DRIVING. INABILITY TO STEER, LIMITED BRAKING. CAR GOES COMPLETELY DEAD BUT STILL START BACK ONC...
Recent Complaints for the 2010 VOLKSWAGEN ROUTAN
#11712238
ELECTRICAL SYSTEM
The contact owns a 2010 Volkswagen Routan. The contact stated that while driving at an undisclosed speed, the instrum...
#11653263
ELECTRICAL SYSTEM
The contact was helping her friend who owns a 2010 Volkswagen Routan. The contact stated while driving at approximate...
#11639386
ELECTRICAL SYSTEM
On 01/24/25 around 9pm I was leaving a friend house headed home. I took the i76 route home because it's faster. As I'...
#11624687
ELECTRICAL SYSTEM
I bought this van just a few weeks ago. One day I was driving and all a sudden it lost power while in motion. Thi...
#11624687
ENGINE
I bought this van just a few weeks ago. One day I was driving and all a sudden it lost power while in motion. Thi...