NHTSA Complaint #11039508 — 2003 LINCOLN TOWN CAR STRUCTURE:BODY

Complaint Details

ODI Number	11039508
Vehicle	2003 LINCOLN TOWN CAR
Component	STRUCTURE:BODY
Date of Incident	July 23, 2017
Date Filed	October 25, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

"TAKATA RECALL". I WAS DRIVING MY 2003 LINCOLN TOWNCAR ON THE INTERSTATE WITH MY 3 CHILDREN IN THE CAR ON OUR WAY HOME FROM ALABAMA TO INDIANA WHEN MY SUNROOF SHATTERED AND EXPLODED. PIECES OF GLASS STARTED FLYING OFF THE TOP OF MY CAR AND MY KIDS BECAME SCARED. ALL OF THE WINDOWS WERE CLOSED AS WELL AS THE SUNROOF. LUCKILY I HAD THE SUNROOF VISOR CLOSED AS WELL OR PIECES OF GLASS WOULD HAVE FLOWN BACK IN MY CAR POTENTIALLY HARMING ONE OF MY CHILDREN. I STILL HAVE NOT BEEN ABLE TO GET IT REPLACED AND I'M HOPING TO GET SOME ASSISTANCE IN FIGURING THINGS OUT.

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