NHTSA Complaint #11039502 — 2017 HYUNDAI SONATA HYBRID

WHILE DRIVING ON A 4 LANE STREET THE CAR SUDDENLY GAVE A MESSAGE 'CHECK HYBRID SYSTEM SHUT OFF ENGINE'. I WAS STOPPED AT A RED LIGHT SO I TURNED OFF THE ENGINE. WHEN I TRIED TO RESTART THE CAR IT WOULD NOT START. IT TOOK 4 TRIED TO GET THE CAR RESTARTED. LATER THAT NIGHT THE CAR WOULD NOT START AT ALL AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP COULD NOT FIND A PROBLEM AND I RETURNED TO GET THE CAR. ON THE WAY HOME FROM THE DEALERSHIP I HAD SHUT OFF THE CAR TO RETRIEVE SOME ITEMS AND UPON RETURNING TO THE CAR AGAIN IT WOULD NOT START. ALL OF THE INDICATOR LIGHTS ON THE DISPLAY PANEL WERE LIT BUT THE CAR WOULD NOT DRIVE AND THE SHIFT LEVER WAS LOCKED. RETURNED THE CAR TO THE DEALERSHIP AND THEY REPLACED THE HPCU MODULE. I GOT THE CAR BACK AT THE BEGINNING OF SEPTEMBER AND TWICE IT HAS FAILED TO START. EACH TIME THE DASHBOARD INDICATOR LIGHTS WILL LIGHT UP BUT THE ENGINE WILL NOT START.