NHTSA Complaint #11039287 — 2016 JEEP RENEGADE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11039287
Vehicle	2016 JEEP RENEGADE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	August 28, 2017
Date Filed	October 24, 2017
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

MULTIPLE ISSUES SINCE I PURCHASED NEW. DEALER CONFIRMED COMPUTER SENDING CODES TO TRANSMISSION CAUSING IT TO NOT SHIFT PROPERLY. AT TIMES, YOU COULD NOT ACCELERATE OR EXTREMELY LOW GAS MILEAGE. ON AN INTERSTATE GOING UP AND DOWN MOUNTAINS WITH 18-WHEELERS, THIS IS TERRIFYING. ALL LIGHTS SHUTTING OFF RANDOMLY INCLUDING HEADLIGHTS, BRAKES, BLINKERS, DASH, ETC WHILE DRIVING DOWN THE ROAD. THE WORST ISSUE IS I HAVE HAD IS THE DOORS LOCKING MY CHILD IN. I PUT HIM IN THE VEHICLE AS NORMAL, WHEN I WENT AROUND TO GET IN, ALL THE DOORS HAD LOCKED AND WOULD NOT OPEN. THE POLICE BUSTED A WINDOW TO GET HIM OUT. AFTER CONFIRMED HE WAS OK, I WENT OUT TO SEE WHAT WAS GOING ON WITH THE VEHICLE. THE DASH WAS BLINKING A MESSAGE AND THE LOCKS WERE STILL ACTING UP. AFTER CRANKING, EVERYTHING RETURNED TO NORMAL. *BF UPDATED 9/12/18*JB

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