NHTSA Complaint #11039258 — 2015 BMW X5

IN JANUARY 2015, I BOUGHT A BMW X5 35D TWUN TURBO (N57T ENGINE) OE EQUIPPED WITH A BOSCH HIGH PRESSURE FUEL PUMP ("HPFP") PART #0445010667. TWO WEEKS AGO, I WAS DRIVING AT 75 MPH IN THE 4TH LANE OF A 6 LANE HIGHWAY WHEN MY CAR JERKED AND A "DRIVE TRAIN MALFUNCTION" MESSAGE CAME ON THE SCREEN. I WAS TOWED TO THE DEALER THINKING THIS WOULD BE COVERED UNDER WARRANTY - THE CAR IS LESS THAN 3 YEARS OLD! I'M TOLD THAT THERE WAS A "CATASTROPHIC FAILURE" OF THE HIGH PRESSURE FUEL PUMP THAT I DID NOT CAUSE, HAD NO WARNING OF AND COULD NOT HAVE PREVENTED. THAT FAILURE CAUSED METAL SHAVINGS TO BREAK OFF, DAMAGE THE FUEL INJECTORS AND SPREAD THROUGHOUT THE ENTIRE FUEL SYSTEM REQUIRING REPLACEMENT AT THE COST OF $15,000! I WAS THEN TOLD THAT MY CAR WAS OUT OF WARRANTY BECAUSE OF THE MILEAGE (I DRIVE MY SONS TO LOTS OF BASEBALL TOURNAMENTS SO I AM OVER 50K MILES AFTER THIS SUMMER). I ASKED BMW NA TO STAND BEHIND THEIR VEHICLE AND REPAIR IT UNDER WARRANTY BECAUSE NO 2.5 YEAR OLD VEHICLE, ESPECIALLY A BMW, SHOULD HAVE THIS HAPPEN TO IT. INDEED, A PUMP FAILURE, NO MATTER HOW CATASTROPHIC, SHOULD NOT REQUIRE REPLACEMENT OF THE ENTIRE FUEL SYSTEM. THERE ARE LAWSUITS OUT THERE OVER THESE HPFPS AND BMW HAS RECALLED OVER 150,000 VEHICLES AND EXTENDED THE WARRANTIES ON MANY OF THE HPFPS TO 120K, BUT APPARENTLY NOT MINE, EVEN THOUGH IT EXPERIENCED THE SAME TYPE OF FAILURE, IS MADE BY THE SAME COMPANY (BOSCH) AND OUT OF THE SAME MATERIAL (DIFFERENT PART NUMBER). BMW HAS OFFERED TO FIX IT AT WARRANTY COST AND CONTRIBUTE 50%, BUT THAT IS STILL OVER $6,000 OR ROUGHLY 10% OF THE ORIGINAL COST OF THE VEHICLE. PLEASE INVESTIGATE THIS AS IT IS DANGEROUS AND CONSUMERS NEED TO BE AWARE THAT THIS IS STILL HAPPENING.