NHTSA Complaint #11036060 — 2015 CHEVROLET SPARK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11036060
Vehicle 2015 CHEVROLET SPARK
Component ENGINE
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

THE TRACTION CONTROL LIGHT, STABILITY LIGHT AND CHECK ENGINE LIGHT CAME ON WHILE DRIVING ON A CITY STREET. ACCORDING TO THE DEALERSHIP IT IS HAVING RANDOM MISFIRES. THE DEALERSHIP IS WANTING ME TO PAY AROUND $350 TO HAVE THE CARBON CLEANED OUT BUT THEY CAN'T GUARANTEE THAT WILL FIX IT. THEY SAID MY WARRANTY DOESN'T COVER IT. THEN I ASKED IF I GO THAT ROUTE AND IT DOESN'T FIX IT, WHAT THE NEXT STEP IS. THEY SAID TO TAKE THE ENGINE OUT AND CLEAN IT BY HAND, ROUGHLY $1000, AND THE WARRANTY DOESN'T COVER THAT EITHER. I AM NOT SATISFIED WITH THEIR RESPONSE AND AFTER READING PAGES AND PAGES OF THE SAME ISSUE IN FORUMS AND NO ONE MENTIONING THEY HAD TO GO THROUGH THESE STEPS HAS LEAD ME TO BELIEVE IT IS ONLY PUTTING A BANDAID ON THE ISSUE. I DIDN'T BUY THE EXTENDED WARRANTY JUST TO HAVE TO DOLE OUT HUNDREDS IF NOT THOUSANDS.

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